Implementation

Building a Successful Feedback Process

When properly implemented, feedback mechanisms can enhance communication and collaboration among CGIC stakeholders. A strong feedback process promotes buy-in for the CGIC within the law enforcement agency, with external agencies and stakeholders, and with the community. Internal and external support for a CGIC program allows the CGIC to be effective in removing prolific shooters from the streets and helps solidify program sustainability. Agencies interested in improving their CGIC feedback process should:

  • Develop a mechanism for delivering feedback internally to all parties involved in a successful CGIC case.
  • Explore ways to distribute success stories highlighting NIBIN and the CGIC process.
  • Convene all CGIC stakeholders and reach a consensus on the amount of information and detail to share with the public.
  • Launch a community outreach effort to foster support and trust in gun crime investigations.
  • Implement a public information campaign that will benefit the CGIC by encouraging law enforcement participation in the program and educating the community on its purpose.
Female police officer smiling while speaking with two young girls in front of a patrol car.